Yes, all importers and exporters should have their own account.  ACE is now the system of record for import and export transactions, and Customs and Border Protection is using the system for enforcement. Therefore it is important that your company has an account so that you can view, monitor, audit, and correct information that has been submitted to U.S. Customs […]

  For Importers and FTZ operators, go to:   https://www.cbp.gov/sites/default/files/assets/documents/2017-May/ACE-Trade-Portal%20Application.pdf   You may need to use Internet Explorer to properly access this page.  Then make sure you have:   Full name and birth date of a company officer, and their authorization to apply Importer of Record (IR) Number Bond number FIRMS code (for FTZs)   Hints: Your Primary View should […]

The ACE Portal was designed on a Windows based system and officially only the Microsoft Windows operating system and Internet Explorer web browser are supported. While the ACE Portal may function on different Operating Systems and Internet Browsers, the table below outlines the operating systems and browsers supported by th ACE Help Desk.  You may need to contact your IT […]

Please note that this educational tool is intended to be general in nature, not a comprehensive review of the U.S. laws and regulations that apply to a particular situation, nor a provision of legal advice.  Posts of offensive or confidential material will be rejected by the moderator.  Each post reflects the views of the individual commenter and not those of […]

Yes:  Go to Accounts>>Set Account Type to Importer>>Go Go to References>>Launch ISF>>New Filing You can file a limited number of ISF’s (up to 12 per year) directly through the portal. Please note that this educational tool is intended to be general in nature, not a comprehensive review of the U.S. laws and regulations that apply to a particular situation, nor […]

Yes, you can file AES information directly through the portal:  Go to Accounts>>Set Account Type to Exporter>>Go Under Accounts>>Submit AESDirect Filings Your recent export activity will appear In upper right corner click +Create Export Filing The first time you do this there are additional terms and conditions you must accept. Please note that this educational tool is intended to be […]

Yes: Go to Accounts>>Set Account Type to Importer>>Go Under Select Task>>Bonds Select the specific account/company you are interested in in the account list Your recent bond activity will appear Please note that this educational tool is intended to be general in nature, not a comprehensive review of the U.S. laws and regulations that apply to a particular situation, nor a […]

Yes: Go to Accounts>>Set Account Type to Importer>>Go Under Select Task>>Statements Select the specific account/company you are interested in in the account list Your recent statement activity will appear Please note that this educational tool is intended to be general in nature, not a comprehensive review of the U.S. laws and regulations that apply to a particular situation, nor a […]

It may not be your imagination.  To see how ACE is running today, check out the ACE dashboard at https://acedashboard.cbp.dhs.gov/  It will tell you about general ACE availability and the status of many of its modules. Please note that this educational tool is intended to be general in nature, not a comprehensive review of the U.S. laws and regulations that apply […]